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#41 – Our 6 reputation management predictions for 2018

 Subscribe: Google Play | iTunes | RSS We break out the crystal ball and make some bold predictions for ORM in 2018. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We outline 6 stories/trends we think you’ll see on the…

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#40 – The top 10 reputation stories of 2017…and we need your help picking #1

Subscribe: Google Play | iTunes | RSS We’re coming up on the end of 2017, so it’s a good time to look back on the year’s biggest Reputation Roadkill and Reputation Rainmakers! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Want…

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#39 – Massage Envy, Amazon & Walmart face friendly fire, while “Dilly Dilly” to Bud Light & Maisie Williams

 Subscribe: Google Play | iTunes | RSS Hear ye, hear ye, let it be known that this week we have Reputation Roadkill thricely, and two examples of regal reputation engagement. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Your contractors,…

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#38 – Uber’s $100k hacker cover up, McDonald’s Black Friday winning fail, and a Denver coffee shop in hot water!

 Subscribe: Google Play | iTunes | RSS A tale of two coffee social media campaigns. One will get you pumped up and the other frothing at the mouth! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Uber tries to cover…

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#37 – EA Games feels the full wrath of the force, Logitech loses customer Harmony, and the 3 hottest ORM tips for 2018

Subscribe: Google Play | iTunes | RSS Two tech companies face a reputation backlash but demonstrate how to quickly recover good will with their customers. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: EA Games sets new record for Reddit down…

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