7 minutes of online reputation management advice

I was invited by Delightful Communication's Mel Carson to sit down at the recent Digital East event in D.C. and discuss how I got involved with reputation management, my advice for CEOs getting involved with social media, and whether Google+ is worth the effort.   [...]

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What every new dentist needs to know about protecting their online reputation

is, not surprisingly, the #1 journal for new dentists. One of the biggest challenges for any new dentist, doctor, or chiropractor is establishing a positive reputation--especially with online review sites such as Yelp or Angie's List. I was asked to provide some tips for new dentists and you can download [...]

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When is it worth hiring an online reputation management professional?

I had the pleasure of helping the LA Times look at a specific reputation management case study and providing my thoughts on when to hire a reputation management expert. Here's an extract: Andy Beal, author of "Repped: 30 Days to a Better Online Reputation," said Powell's situation was indicative of most reputation-related [...]

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