Reputation Rainmakers Podcast

#32 – Equifax’s real reputation mistake, Nazi costumes are never a good idea, clowns have a reputation problem, but Gainesville PD does not!

Subscribe: Google Play | iTunes | RSS Five reputation case studies, five reputation lessons! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Equifax had a massive data breach, but that’s not what’s really hurting its reputation. Pizza Hut manager creates a…

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#31 – Best Buy’s reputation disaster, Panera Bread’s crisis team eats humble pie & understanding your personal rating

Subscribe: Google Play | iTunes | RSS Don’t let a natural disaster lead to a reputation disaster! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Looking for bottled water in a hurricane? $42 a case is NOT a Best Buy! Panera…

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#30 – Why “trust” is changing, a magical apology, and PETA shoots itself in the foot

Subscribe: Google Play | iTunes | RSS Is it time to change our standards for “trust?”  Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: A new Pew study suggests we’ll “trust” the internet more, so long as we redefine our understanding…

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#29 – Social media shackles, RFID chips under the skin, and $1M awarded for defamation!

Subscribe: Google Play | iTunes | RSS Should you track or police your employees’ every move and tweet? We discuss this and more. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Is the Washington Post’s new employee policy anti-social? An RFID…

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#28 – Frontier Airlines picks a fight, bad press hinders recruiting, & the surprising reason brands are buying Facebook ads

Subscribe: Google Play | iTunes | RSS There are many bold frontiers in reputation management, insulting members of the media is not one of them! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Frontier Airlines picks a fight with a local…

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