Reputation Rainmakers Podcast

#37 – EA Games feels the full wrath of the force, Logitech loses customer Harmony, and the 3 hottest ORM tips for 2018

Subscribe: Google Play | iTunes | RSS Two tech companies face a reputation backlash but demonstrate how to quickly recover good will with their customers. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: EA Games sets new record for Reddit down…

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#36 – What can you do if your company faces its own reputation House of Cards?

Subscribe: Google Play | iTunes | RSS Kevin Spacey’s reputation is in tatters, what reputation lessons can you learn from this scandal? Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: What happens when a once perfect reputation collapses like a House…

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#35 – Tesla avoids a reputation pothole, Pizza Hut’s late hacking delivery, and a $250k reputation mistake

Subscribe: Google Play | iTunes | RSS Have bad news to share? Be quick to get your side of the story out! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Did Tesla out-maneuver a reputation pothole? Pizza Hut late in delivering…

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#34 – Dove, Facebook, Cam Newton, and Jemele Hill all learn perception trumps intention

Subscribe: Google Play | iTunes | RSS When it comes to reputation attacks, perception always trumps intentions. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Was the latest Dove ad taken out of context or a massive fail regardless? Mark Zuckerberg…

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#33 – Black hat online reputation management tactics you should avoid

Subscribe: Google Play | iTunes | RSS There’s the right way to do online reputation management and then there are these black hat tactics that you should never employ. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We share more than…

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