Podcast

Reputation Rainmakers Podcast

Each week, online reputation management expert Andy Beal discusses the latest trends, case studies, and tactics for building a better brand.

#31 – Best Buy’s reputation disaster, Panera Bread’s crisis team eats humble pie & understanding your personal rating

Subscribe: Google Play | iTunes | RSS Don’t let a natural disaster lead to a reputation disaster! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Looking for bottled water in a hurricane? $42 a case is NOT a Best Buy! Panera…

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#30 – Why “trust” is changing, a magical apology, and PETA shoots itself in the foot

Subscribe: Google Play | iTunes | RSS Is it time to change our standards for “trust?”  Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: A new Pew study suggests we’ll “trust” the internet more, so long as we redefine our understanding…

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#29 – Social media shackles, RFID chips under the skin, and $1M awarded for defamation!

Subscribe: Google Play | iTunes | RSS Should you track or police your employees’ every move and tweet? We discuss this and more. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Is the Washington Post’s new employee policy anti-social? An RFID…

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#28 – Frontier Airlines picks a fight, bad press hinders recruiting, & the surprising reason brands are buying Facebook ads

Subscribe: Google Play | iTunes | RSS There are many bold frontiers in reputation management, insulting members of the media is not one of them! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Frontier Airlines picks a fight with a local…

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#27 – Photobucket’s negative exposure, Ring.com’s customer service chimes in, Netflix drops a reputation bomb

Subscribe: Google Play | iTunes | RSS Is it ever OK to drop an f-bomb as a brand? It’s complicated. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Photobucket starts charging free account users and receives negative exposure. Ring.com’s customer service…

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#26 – Bonfire Brewing gets warm response, Aunt Jemima feeling the pressure, and Gmail finally stops being creepy

Subscribe: Google Play | iTunes | RSS Cheers to Bonfire Brewing and Gmail for doing the right thing. We’re still waiting for Aunt Jemima to do what’s right. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: After last episode’s Liquido Active…

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#25 – Liquido Active hangs its reputation, CenturyLink fires whistle blower, and fake libel orders a thing?

Subscribe: Google Play | iTunes | RSS Greed is the theme for the week. When companies get greedy, bad things happen to their reputations. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Liquido Active misses all the signs pointing to a…

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#24 – Acting ugly hurts your employer, Uber’s desperate need for a brand lift, and what makes a great influencer?

Subscribe: Google Play | iTunes | RSS Can someone call Uber a taxi? They need to go home and sober up their reputation! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: When you act ugly in public, you hurt your employer’s…

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#23 – Memorial Day greed, apologizing is just part of crisis communication, and what do Tiger Woods & Chipotle have in common?

Subscribe: Google Play | iTunes | RSS We hope you had a restful and thankful Memorial Day weekend! There were a lot of reputations that took a needless reputation hit this past week. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode:…

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#22 – 3 quick tips to power up your Twitter engagement

Subscribe: Google Play | iTunes | RSS Just back from Chicago, but I have 3 quick tips to help you power up your Twitter game! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: What can the Cubs, AT&T, and JC Penney…

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#21 – Maria Sharapova’s reputation double fault, Sears is upset at the media, Dove’s bottle battle, and more

Subscribe: Google Play | iTunes | RSS This week we talk about rebuilding a damaged personal reputation, not letting the media tell your brand story, having the bottle to expand your brand, and how to get ahead of a potential reputation crisis. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share…

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Subscribe to my podcast & you could win some sweet Bose wireless earphones!

We’re twenty episodes in to the Reputation Rainmakers podcast and we’ve discussed a lot of reputation roadkill, shared some great branding tips, and had a lot of fun along the way! Thanks to those that have already subscribed! For you, and anyone else, I have a great contest launching today. I’m giving one lucky winner a sweet pair of Bose wireless…

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#20 – Wendy’s reputation nugget, a dark cloud over Sunny Co, and the airline industry is grounded

Subscribe: Google Play | iTunes | RSS Yay, we have a positive story to share this week. Boo, we still have some roadkill too. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Wendy’s makes good on its Twitter challenge. Sunny Co’s…

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#19 – Dotdash.com fails the mom test, SheaMoisture alienates its customers & Facebook has a privacy perception problem

Subscribe: Google Play | iTunes | RSS My mom is pretty smart, but Dotdash.com still fails the “mom test.” Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: About.com rebrands to Dotdash.com, but in doing so fails the “mom test.” SheaMoisture tries…

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#18 – United Airlines offering you $10k, ESPN the worldwide leader in reputation, and what was Unroll.me thinking?

Subscribe: Google Play | iTunes | RSS We’re talking United Airlines, ESPN, and Unroll.me this week. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: United Airlines rolls out an impressive list of customer policy changes. Is it enough? ESPN lays off…

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#17 – United Airlines – what it really needs to do to fix its reputation

Subscribe: Google Play | iTunes | RSS Are you mad at United Airlines? So are we! Each week, we’ll take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: There’s really only one thing to talk about this week: United Airlines. Erin Jones and I give it to you straight!…

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#16 – Yahoo & AOL make an Oath, toxic YouTube advertising, and Chipotle attacks McDonalds

Subscribe: Google Play | iTunes | RSS March Madness may be over, but the reputation craziness continues into April! Each week, we’ll take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Erin Jones of Social Ink co-hosts this week! Yahoo and AOL to be known as Oath after their merger. Is…

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#15 – United bans leggings? Restaurants demand ID? Throwing rocks at girls? And, of course, #JusticeForBradsWife

Subscribe: Google Play | iTunes | RSS Lots to get through this week! Each week, we’ll take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Erin Jones of Social Ink co-hosts this week! Did United Airlines really ban leggings? Should restaurants take responsibility for employees’ actions? One NC billboard is…

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