Podcast

Reputation Rainmakers Podcast

Each week, online reputation management expert Andy Beal discusses the latest trends, case studies, and tactics for building a better brand.

#55 – American Airlines provides employees with 4 social media guidelines we dissect

Subscribe: Google Play | iTunes | RSS Do your employees have a social media checklist before take-off? Climb aboard this week’s episode as we discuss 4 important guidelines–and one bonus one! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: American Airlines’ internal…

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#54 – IHOP changes brand to IHOb and becomes this week’s Reputation Burgermaker (see what we did there?)

Subscribe: Google Play | iTunes | RSS There’s a lot of meat on this reputation story, so Erin and I will cook it up fresh and help you digest the tasty and not so tasty ingredients to IHOP’s rebrand to IHOb. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and…

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#53 – The importance of offline and online reputation congruence

Subscribe: Google Play | iTunes | RSS Does your business operate online and offline? Try not to let your reputation be Jekyll and Hyde. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We look at examples of how businesses have split reputation…

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#52 – How Amazon, retailers & consumers should deal with fake reviews!

Subscribe: Google Play | iTunes | RSS Fake reviews? Whether you’re the marketplace, the retailer, or the consumer, we share reputation management advice! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Despite taking previous action, Amazon is still facing an intricate…

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#51 – Tony Robbins’ critical #MeToo mistakes on his way to becoming #ReputationRoadkill

Subscribe: Google Play | iTunes | RSS Andy’s flying solo today, so it’s an abbreviated look at the lessons learned from Tony Robbins #MeToo scandal. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Tony Robbins faced a reputation crisis after challenging…

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#50 – Tesla’s reputation recall, the Ripple effect, and do consumers want political brands?

Subscribe: Google Play | iTunes | RSS A packed show this week. We dress down Tesla and talk up Ripple. We also discuss what consumers want brands to take a stance on. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Tesla announces…

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#49 – The Facebook Reputation Roadkill Mega Edition: data breach, privacy, regulation, politics, #deletefacebook, and our advice

Subscribe: Google Play | iTunes | RSS Hold on to your apps folks, because we have an entire show on the topic of Facebook’s recent “data breach.” Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We canceled all other talking points…

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#48 – Fake Twitter retweets and Instagram bots! Is it a good idea to pay social media influencers?

Subscribe: Google Play | iTunes | RSS When is a social media influencer not a social media influencer? We discuss…and argue. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Twitter is cracking down on tweetdecking. Instagram is rife with fake accounts…

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#46 – How Likes, Retweets, and Shares affect your online reputation

 Subscribe: Google Play | iTunes | RSS A federal court has ruled that using the Like button is an expression of opinion. We discuss how the court of public opinion views it. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode:…

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#45 – Defending your reputation from defamation, libel laws explained, and the sordid industry of fake court orders

Subscribe: Google Play | iTunes | RSS Just because you don’t like what someone has written about you, doesn’t mean you can sue them for defamation! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: WordPress.com explains how it handles defamation on…

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#44 – Which Super Bowl ads were #ReputationRoadkill and which were #ReputationRainmakers?

 Subscribe: Google Play | iTunes | RSS Some were cute, some were thought-provoking, and some were just weird, but which ones had the most impact on the advertiser’s brand? Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We rate the…

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#43 – Billy Bush is Rebuilding, Gypsy Taco is Rebranding, and Panera Bread is Reacting

Subscribe: Google Play | iTunes | RSS Rebuilding, Rebranding, and Reacting are the three themes for this week. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: How do you rebuild a personal brand after a scandal? Billy Bush is working on…

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#42 – Are you relying too heavily on Facebook & not keeping an eye on other social networks? Should you pick a fight with bloggers? And, which bank is the most evil?

Subscribe: Google Play | iTunes | RSS Facebook changes are coming, but you also need to keep an eye on other social networks! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: The dangers of relying too heavily on one social network.…

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#41 – Our 6 reputation management predictions for 2018

 Subscribe: Google Play | iTunes | RSS We break out the crystal ball and make some bold predictions for ORM in 2018. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: We outline 6 stories/trends we think you’ll see on the…

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#40 – The top 10 reputation stories of 2017…and we need your help picking #1

Subscribe: Google Play | iTunes | RSS We’re coming up on the end of 2017, so it’s a good time to look back on the year’s biggest Reputation Roadkill and Reputation Rainmakers! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Want…

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#39 – Massage Envy, Amazon & Walmart face friendly fire, while “Dilly Dilly” to Bud Light & Maisie Williams

 Subscribe: Google Play | iTunes | RSS Hear ye, hear ye, let it be known that this week we have Reputation Roadkill thricely, and two examples of regal reputation engagement. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Your contractors,…

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#38 – Uber’s $100k hacker cover up, McDonald’s Black Friday winning fail, and a Denver coffee shop in hot water!

 Subscribe: Google Play | iTunes | RSS A tale of two coffee social media campaigns. One will get you pumped up and the other frothing at the mouth! Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: Uber tries to cover…

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#37 – EA Games feels the full wrath of the force, Logitech loses customer Harmony, and the 3 hottest ORM tips for 2018

Subscribe: Google Play | iTunes | RSS Two tech companies face a reputation backlash but demonstrate how to quickly recover good will with their customers. Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode: EA Games sets new record for Reddit down…

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