Mar 27, 2019
Thanks to SEMrush, I took part in a Twitter chat to discuss some key online reputation management strategies and tactics. An hour of following a hashtag in real-time can get your pulse racing and is often difficult to follow along. Fortunately, they did a great job of summarizing my answers to each question asked, so
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Mar 14, 2019
I work with many clients that need help growing their social media follower counts. Most of the time I see them failing to follow one simple principle: the 80/20 rule. What is the 80/20 rule? Simple, 80% of the content you share on your social media channels should be focused on helping your audience. What
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Jan 30, 2019
Kevin Hart recently did an interview where he was once again asked about his previous actions. Here’s a good summary of his reply: “I’m done with it,” Hart told host Michael Strahan. “It gets no more energy from me. … There’s no more conversation about it. I’m literally over that. I’m over the moment.
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Jan 22, 2019
2019 continues to see the growth of the “influencer marketing” trend, but there’s one important caveat: Don’t just sponsor an influencer, first build a great company, then build a great relationship Too many brands put together a plan to sponsor influencers (pay them cash or give them freebies) with large followings on Twitter, Instagram, or YouTube.
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Jan 15, 2019
Perhaps the biggest reason why many reputations come under fire from negative reviews is because the author felt they had no other way to be heard. Perhaps the manager was not available. Maybe the customer service rep didn’t respond to their email. Or, the social media help team simply couldn’t, well, help. When unhappy customers
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