89% of Customers Will Ditch You for Your Competitor, If Your Customer Service Sucks [infographic]

89% of Customers Will Ditch You for Your Competitor, If Your Customer Service Sucks [infographic]

How much time and money do you invest in your customer service?

According to a new infographic by Drumbi, probably not enough. In fact, the majority of customers don’t feel like you’re even trying, despite 70% of them willing to spend more with you, if you would only up your game!

Customer Service Infographic(via)

 

ByAndy Beal

Andy Beal is The Original Online Reputation Expert™. A bestselling author of two critically-acclaimed reputation management books, a keynote speaker at dozens of events, and brand consultant experience with thousands of individuals and companies.