Damage Control During a Customer Service Crisis [Infographic]

by Andy Beal Advice

Our friends over at Zendesk know a thing or two about customer service–we use their tools to provide help desk and customer support for our own customers.

Keep this infographic handy for when you face your next customer service fiasco:

Hat-tip @Sspencer

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ByAndy Beal

Andy Beal is The Original Online Reputation Expert™. A bestselling author of two critically-acclaimed reputation management books, a keynote speaker at dozens of events, and brand consultant experience with thousands of individuals and companies.

1 Comment for “Damage Control During a Customer Service Crisis [Infographic]”

Ann P says:
January 3, 2014 at 3:10 pm
This is excellent – thanks for sharing!!

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