Infographic helps you decide how & when to respond in social media

Infographic helps you decide how & when to respond in social media

So you’re using Trackur’s social media monitoring dashboard to keep track of conversations about your brand. What do you do when you discover something that might need a response?

This infographic from Bplans will help guide you through the decision process for handling either a positive or negative social media mention.

Social-Media-Response-Tree

ByAndy Beal

Andy Beal is The Original Online Reputation Expert™. A bestselling author of two critically-acclaimed reputation management books, a keynote speaker at dozens of events, and brand consultant experience with thousands of individuals and companies.